Return / Refund Policy

Return and Refund Policy

At Patriarch Cigar Co., your satisfaction is our priority. Our Return and Refund Policy outlines the terms for returning products and requesting refunds. While cigars are non-returnable due to their perishable nature, exceptions are made for defective or damaged items, which must be reported within 7 days of delivery. Accessories may be returned in unused condition within 30 days of purchase, subject to approval.

This page ensures you have clear guidelines on how to address issues with your order. For any questions, our customer service team is here to assist you.